2.1 Information You Provide to Us

We may collect personal information you voluntarily provide when:

• Contacting us via our website, email, or phone.

• Requesting a quote or purchasing a product.

• Registering for a service or creating an account.

This information may include:

• Full name

• Contact details (email address, phone number, physical address)

• Company name and position

• Billing and payment information

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages you visit, time spent, and navigation patterns

• Cookies and tracking technologies (see Section 7)

We use your information to:

• Provide and manage our products and services.

• Process payments and issue invoices.

• Communicate with you regarding your enquiries, orders, or support requests.

• Improve our website’s functionality, performance, and security.

• Send promotional material (only if you have opted in).

• Comply with legal obligations.

We will not sell, rent, or trade your personal information to third parties. However, we may share it with:

• Service Providers: Third parties who perform services on our behalf (e.g., payment processors, delivery companies).

• Legal Requirements: When required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.